Long term spare parts availability
Your decision in favor of a FANUC controlled CNC machine makes sound
economic sense going forward. Not only will you have the world’s most
reliable control but also the knowledge that we provide a 25-year
replacement part availability and support commitment* for our CNCs. This
will maximize your investment security and minimize your total cost of
ownership.
Short delivery time of parts
Spare parts availability is the backbone of our unrivalled service.
The stock in our central warehouse, plus networked distribution centers
guarantee you fast availability. This allows us to deliver all essential
spare parts normally within 24 hours or less.
Part repair
Our FANUC factory trained technicians can repair most FANUC Motors
and printed circuit boards with a quick turn around, saving you money
over purchasing new replacement parts. Expedite services or previously
repaired replacement parts may be available. All parts are repaired to
factory specifications.
Our part repair services feature:
- Genuine FANUC parts, procedures and quality
- Equipment repaired to latest factory specifications
- All engineering updates installed at time of repair
- Testing performed using FANUC CNCs and specialized test equipment
- Repair report available
- Limited 3-year warranty on replacement parts and labor
Repaired replacement parts
Can’t wait for your part to be repaired? You can still save money by
purchasing repaired replacement parts with the same 1 year warranty from
the date of sale as new parts. Repaired Replacement parts have the same
part numbers as the new part, but with a “-R” suffix.
Exchange credit program – with FREE shipping
You can save by using our Exchange Credit Program by returning your
defective part when you purchase your new or repaired replacement part.
Your machine is back in production in the shortest time possible and we
help the environment by recycling the defective items. We even cover the
cost of shipping the defective part back to the repair center.
Services included
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Printed circuit / CRT / unit repair
- Preliminary function testing of all printed circuit boards, CRTs and units
- Rigorous test procedures to the component level
- All parts completely washed
- Serial number controlled for high reliability tracking
- Assembly and final test
- Fixed price based on specific part (excluding some major components such as main control boards on spindle or servo drive units)
- PCB express repair service available (1-3 business days)
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Motor repair
- Preliminary static testing of phase resistance and insulation of windings
- Run test of motor
- Thorough disassembly, cleaning, and component
- Replacement of bearings, seals, and wave washers
- Assembly and final test
- Powder coating
FANUC offers speed and convenience with 3 levels of motor repair services:
- Express Repair: 1 -2 business days
- Not-To-Exceed (NTE): Reduced turn-around time
- Standard
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Motor preventative maintenance
We offer two motor preventive maintenance services:
AC Servo Motor Overhaul - offered for models up to the Alpha 40 Servo Motor
IP67 Waterproof Protection - beneficial for motors that perform in
adverse environmental conditions and provides greater resistance to
liquid contamination such as water, coolant, or cutting oil.